1. Who we are
Mechatronics With Pie (“we,” “us,” or “our”) operates an online engineering education platform at mechatronicswithpie.com. This Privacy Policy applies to our website, courses, learning platform, and related services.
2. Information we collect
We collect information you provide directly and data generated through your use of the platform:
- Account data: name, email address, country, password (stored securely via our auth provider), and profile details.
- Payment data: billing details processed by Stripe or Paystack. We do not store full card numbers on our servers.
- Learning data: course enrollments, lesson progress, quiz results, and certificate records.
- Communications: messages you send through our contact form or support channels.
- Technical data: IP address, browser type, device information, and usage analytics to improve the platform.
3. How we use your information
We use your information to:
- Provide access to courses, learning paths, and certificates
- Process payments and manage enrollments
- Send transactional emails (enrollment confirmations, course updates, certificate delivery)
- Respond to support requests and improve our curriculum
- Detect fraud, enforce our terms, and comply with legal obligations
We do not sell your personal information to third parties.
4. Third-party services
We rely on trusted providers to operate the platform, including:
- Supabase — authentication and database hosting
- Stripe / Paystack — payment processing
- Bunny Stream — video delivery
- Resend — transactional email delivery
Each provider processes data according to their own privacy policies and our data processing agreements where applicable.
5. Data retention
We retain account and learning records for as long as your account is active or as needed to provide services. Payment records are kept as required for accounting and tax compliance. You may request deletion of your account by contacting us at hello@mechatronicswithpie.com.
6. Your rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Export your learning records
- Opt out of marketing emails (transactional emails will still be sent)
- Object to or restrict certain processing activities
To exercise these rights, email hello@mechatronicswithpie.com.
7. Cookies
We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how the platform is used. You can control cookies through your browser settings, though disabling essential cookies may affect functionality.
8. Security
We implement industry-standard security measures including encrypted connections (HTTPS), row-level database access controls, and secure authentication. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children
Our platform is intended for users aged 16 and older. We do not knowingly collect personal information from children under 16. If you believe a child has provided us data, please contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date. Continued use of the platform after changes constitutes acceptance.
11. Contact us
Questions about this policy? Reach us at hello@mechatronicswithpie.com or through our contact form.